Not suitable for children
To noisy. At night time doors being slamed at all hours...night staff dont do anything about noice. very basic room. Clean but. 2 beds and a toilet.. No air con just a fan.
The pool was nice. Staff friendly especially the cleaners...great location right in the town
Avoid this old poorly managed establishment
Room was dark and dirty. One single lamp on the ceiling was covered by a thick dirty cover which made the room even darker. When we were checking in we were given even worse room which was in the darkest corner with no sunlight. Whereas the hotel was almost empty with only several rooms occupied. Why?!! Furniture was old. Bedsheets not fresh (my little daughter has been bitten by bed bugs several times!!!). The whole building is old and needs repair. The administration needs improvement as well. There was a mature couple who runs the establishment. The man (who I think is a manager) was rude and unfriendly. It was him who tried to give us the worst room in the hotel. Then when we have him asked for a couple of glasses for the room but the reply was that we need to buy some beverage from the restaurant to have the glasses!!! When we asked for a kettle the reply was the same negative (though I later I noticed that other guests had kettles for the room). Breakfast was awful. Just cakes, cheese, ham, tea, and coffee. No cereal, eggs, fruits or yogurt. Also, the manager charged us for the breakfast for 4 years old kid!!!
Beds are like camp beds ..rooms need updating vastly..and need a good clean
Not the best location for families with kids. More for young nightowls.
The location is perfect for everything: the beach is nearby, the bus station is close, in tve middle of the shops area.
good location, very pleasant and well kept courtyard with the pool - very good value for money
The cleaners were too invasive - they knocked and instantly open the door to look inside while there are hotel guests still in bed - very inappropriate! WC had no window or extraction fan - was very steamy after shower, not comfortable - this might cause mould to appear in the walls.
Planas hotel review
Room could have been better
Erik Petrus Johannes
-Staff (except the night staff) was not very kind, especially the man. -It was very very hot in the rooms, no airco. -When you turn open the window, you can't sleep because of all the noise of loud people sitting in the bar at the pool till 6 in the morning. -The cleaning girls knock on the door at 10 o clock in the morning to clean the room, (there was no 'do not disturb sign'), when you ignore the knocking they will try it 2 times more.
-Night staff (thin men with glasses) -Shower
Avoid staying at this hotel
Beds were not comfy, Noisy hotel, barely slept due noise all hours, hotel was dirty and hair found from who ever stayed previously, no fresh towels, bedding or toilet rolls were supplied the whole week, no hot water, staff were abusive and volatile towards my disabled sister and unhelpful, withheld information of our transfers, worst hotel I have ever encountered in my 25 years of travelling.
Never stay here
me and my friend got to the hotel we both were in different rooms.We had a shower when i came out of the shower there was 2 bits of hair in the sink i was not impressed.I then went to my friends room and there was a pair of mens shorts in there we decided to report our findings to the manager and maybe get a complimentary drink, for the inconvenience. The Manager had left for the evening so we spoke to the man at the desk he was extremely helpful and called the manager for us. the manager told the receptionist to go and check the room to see what we were talking about.The receptionist then called the manager she then came from her house to talk to us she then made us wait for a good little while me and my friend went back upstairs to have some water the receptionist gave us, as this whole time we hadn't even left the hotel yet.Then me and my friend came back downstairs to find the manager had called the police on us for what reason we don't know.my friend was sick on the 2nd night really bad and i told the receptionist if i could get some bed sheets as my friend was really poorly he said i would have to wait for the maids in the morning.In the morning i went to speak to the manager to get some bed sheets she came upstairs with the maids (Which one was very rude) and then the manager saw where my friend had been sick and they proceeded to throw her out at about 10 am in the morning they gave her 30 minutes to get out,the way we were treated was atrocious i would never go to this hotel ever again, i would not recommend this to anyone who thinks of going her this was a party holiday if people think people are gonna be on holiday and not get sick or drunk then this lady is confused thumbs down.
there was nothing that i liked except for the price.
The staff member Danny was a nice person and helpful
WIFI only in the lobby.
Amazing hosts, great location, good value
We liked everything! The wifi was only accessible at the reception so we would suggest that a router would sort the problem out and the guest could access it from their rooms and even from the pool area.
Great location and nice staff
No aircon. Lots of noise from outside, but considering central location, it's understandable.
Great location. Close to bars and restaurants. Everything we needed was within 5 min distance on foot. Staff was polite and helpful.